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Help

Got your knickers in a twist? Let us try and help. Below are some questions that confused Generati have asked, and some that we have made up for kicks.

Frequently Asked Questions

Why can I not log in?

There can be a few reasons for this. The most likily answer is that you've got your password wrong. You can reset your password if you like. It's no trouble, go head. No, after you.

If it's not that then you may be trying to log in using your account from the old Generous site from the pilot project. If this is the case, you will have already been sent an Invitation to Join email. If you can't find that, or it never made it to you, drop us a note and will send a new one. Don't feel bad, it's out fault for not really explaining it properly. We're wearing sackcloth right now in pennance.

I've already taken all these actions. What should I do now?

We set up Generous because we wanted to start doing things better, and many members of the community join up when they want ideas and a bit of support as they begin to make positive changes. This is why many of the actions are ‘starter’ actions; they should be realistically achievable and accessible for as many busy people as possible.

Generous is built on the ideas and actions proposed by members of the Generous community. Everyone is at a different stage on their personal journey towards living a more generous life. If you have any ideas for issues or more ‘advanced’ actions please feel free to suggest them.

And of course, we very much value comments and tips from our more experienced members. Post some comments and share your hard-won knowledge!

Are there more ways I can share my experiences of being Generous?

When you're doing Generous actions why not capture them on camera and upload the results to Flickr.com? That way we get a fuller sense of our community activity, at the same time as adding more visual interest to our homemade website!

In order for the Generous site to find your images and magically draw them in from Flickr, you'll need to 'tag' them a certain way. So, any photo you upload relevant to a particular Generous action will need to be tagged with "livinggenerously:action=X" where X is the ID number of the action. For example, for http://generous.org.uk/actions/friendly/44/give-something-away-and-declutter-your-life, the tag would be: livinggenerously:action=44

Go on! Show us just how Generous you are!